RESOURCES / BUILDING DAY AI
Building Day AI
Essays from the team on what we are building and why, plus company news and customer stories.
- What Is Customer Memory? (And Why It's Not the Same as a Database)
Customer memory is a continuously updated record of everything in a customer relationship, built from real conversations. How it differs from a database.
- What Is a Context Graph? A Plain-English Explainer
Context graphs connect your customers, deals, and conversations into one living network, so AI agents retrieve real context, not just records. A plain-English breakdown of what a context graph is, why it beats flat tables, and what it takes for AI agents to actually use it. What a context graph actually is, why it beats flat CRM tables, and what AI agents need from it that most databases don't have.
- Software Can Read Now. What That Means for Every Tool Your Company Uses.
Every business tool was built on one assumption: a human reads, then types the data in. AI just removed that requirement, and CRM is just where it shows first.
- Cursor for CRM: How Pydantic Runs Sales with an AI-Native Workflow
Pydantic's VP of Partnerships Chris Samiullah switched from a legacy CRM to Day AI and never looked back. In this conversation, he shares how an AI-native workflow replaced hours of manual analysis, keeps him prepared for every meeting, and gives his entire team better visibility into customers, competitors, and pipeline health.
- Series A, and the beginning of the shift in CRM
Day AI announces a $20M Series A led by Sequoia Capital and the launch of CRMx - a CRM built so AI understands your customers, your business, and acts.
- How AI Native CRM will be different than traditional CRMs
Traditional CRM systems remain trapped in an outdated era of simplified data models. Learn how AI-native CRM represents a revolutionary transformation, not just an upgrade, enabling businesses to capture the full richness and complexity of customer relationships in ways legacy systems never could.
- Our Playbook for Announcing Our Seed Funding at Day AI
Our Seed Funding announcement generated 4,000+ waitlist signups in the first 72 hours, and the momentum has continued for months following the announcement. Here's what we learned along the way.
- Using AI to build better products - The AI Diamond playbook
Transform your development workflow by partnering with AI at every stage. Practical strategies for using AI as a sponge for context, a brainstorming partner, a code cleaner, and a polishing tool - while knowing when to take the reins yourself.
- The Danger of the Startup Wedge
Why we rejected the startup wedge strategy to build a complete AI-native CRM from day one, avoiding the brand, business model, and cultural traps that can limit startup growth.
- Building The AI-Native CRM at Day AI
Day.ai is reimagining CRM for the AI age - moving beyond rigid fields and automations to a system that automatically understands relationships, connects conversations across platforms, and intelligently guides your next steps.
- Day AI raises $4M from Sequoia Capital to Reimagine CRM for the AI Age
Former HubSpot product leaders unveil Day AI, an AI-native CRM backed by Sequoia Capital.
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