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Day AI understands your customer conversations in Slack

· Christopher O'Donnell and Michael Pici

To bring your customers into every decision you make, you need every conversation captured in your CRM. Until now we’ve focused on ingesting your meetings and emails – but we heard from many of you (and it’s certainly the case for us) that your richest customer interactions are happening on Slack.

While most integrations enable you to push notifications into Slack, we’re focused on getting every single drop of context out of it.

Not using Slack to talk to prospects and customers? No problem - we’re committed to capturing every single conversation you have.

Do exactly what you promised

Don’t let important follow ups slip through the cracks. Day.ai automatically creates Actions from your slack channels - so you don’t forget that followup, or to respond to that issue or request.  When you follow up, Day AI will know, and will automatically mark the action as complete.

Grace Windwood's contact record with suggested actions, including one created from Slack

Actions on Person Record in Day.ai

Get the full scoop fast

It’s easy to get the full scoop on a prospect or customer. Search for a person, organization or opportunity in Day AI and see the full summary across all conversations your team has had with them.

Summaries now have context from Slack Channels, and there’s a specific Slack summary section with a direct link back to the channel.

Intellibit's organization record with a status summary, actions, and a Slack channel summary

Slack Connect Channel Summaries on Organization Records in Day.ai

How to get started

The Day AI + Slack integration is available to all Day AI users, and takes seconds to set up.

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